SALESFORCE-AI-SPECIALIST LEARNING MODE | SALESFORCE-AI-SPECIALIST EXAM TESTS

Salesforce-AI-Specialist Learning Mode | Salesforce-AI-Specialist Exam Tests

Salesforce-AI-Specialist Learning Mode | Salesforce-AI-Specialist Exam Tests

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Salesforce Salesforce-AI-Specialist Exam Syllabus Topics:

TopicDetails
Topic 1
  • Einstein Trust Layer: This section evaluates the skills of Salesforce AI specialists responsible for implementing security protocols and safeguarding data privacy. It emphasizes the security, privacy, and foundational features of the Einstein Trust Layer.
Topic 2
  • Agentforce Tools: In this topic, AI specialists get knowledge using agents when it is appropriate. Moreover, the topic explains the working of agents and reasoning engine powers Agentforce. Lastly, the topic focuses on managing and monitoring agent adoption.
Topic 3
  • Generative AI in CRM Applications: This part of the exam assesses AI specialists’ knowledge of generative AI within CRM systems. It covers the use of generative AI features in Einstein for Sales and Einstein for Service.
Topic 4
  • Prompt Builder: This section evaluates the expertise of AI specialists working with Salesforce's AI tools. It focuses on the Prompt Builder feature, requiring candidates to understand its usage based on business needs.
Topic 5
  • Model Builder: This portion of the exam focuses on Salesforce AI specialists' expertise in working with AI models within Salesforce environments. Candidates will need to demonstrate knowledge of when to use the Model Builder and how to configure standard, custom, or Bring Your Own Large Language Model (BYOLLM) generative models to meet business needs.

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Salesforce-AI-Specialist Exam Tests, Salesforce-AI-Specialist Exam Cram Pdf

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Salesforce Certified AI Specialist Exam Sample Questions (Q35-Q40):

NEW QUESTION # 35
Universal Containers (UC) wants to enable its sales team to use Al to suggest recommended products from its catalog.
Which type of prompt template should UC use?

  • A. Flex prompt template
  • B. Record summary prompt template
  • C. Email generation prompt template

Answer: A

Explanation:
Universal Containers (UC) wants to enable its sales team to leverage AI to recommend products from its catalog. The best option for this use case is a Flex prompt template.
A Flex prompt template is designed to provide flexible, customizable AI-driven recommendations or responses based on specific data points, such as product information, customer needs, or sales history. This template type allows the AI to consider various inputs and parameters, making it ideal for generating product recommendations dynamically.
In contrast:
A Record summary prompt template (Option A) is used to summarize data related to a specific record, such as generating a quick summary of a sales opportunity or account, but not for recommending products.
An Email generation prompt template (Option B) is tailored for crafting email content and is not suitable for suggesting products based on a catalog.
Given the need for dynamic recommendations that pull from a product catalog and potentially other sales data, the Flex prompt template is the correct approach.
Salesforce Reference:
Salesforce Prompt Templates Overview: https://help.salesforce.com/s/articleView?id=000391407&type=1 Flex Prompt Template Usage: https://developer.salesforce.com/docs/atlas.en-us.salesforce_ai.meta/salesforce_ai/prompt_flex_template


NEW QUESTION # 36
An AI Specialist wants to include data from the response ofexternal service invocation (REST API callout) into the prompt template.
How should the AI Specialist meet this requirement?

  • A. Convert the JSON to an XML merge field.
  • B. Use External Service Record merge fields.
  • C. Use "Add Prompt Instructions" flow element.

Answer: B

Explanation:
An AI Specialist wants to include data from the response of an external service invocation (REST API callout) into a prompt template. The goal is to incorporate dynamic data retrieved from an external API into the AI-generated content.
Solution:
* Use External Service Record Merge Fields
* External Service Integration:
* Definition:External Services in Salesforce allow the integration of external REST APIs into Salesforce without custom code.
* Registration:The external service must be registered in Salesforce, defining the API's schema and methods.
* External Service Record Merge Fields:
* Purpose:Enables the inclusion of data from external service responses directly into prompt templates using merge fields.
* Functionality:
* Dynamic Data Inclusion:Allows prompt templates to access and use data returned from REST API callouts.
* Merge Fields Syntax:Use merge fields in the prompt template to reference specific data points from the API response.
Implementation Steps:
* Register the External Service:
* UseExternal Servicesto register the REST API in Salesforce.
* Define the API's schema, including methods and data structures.
* Create a Named Credential:
* Configure authentication and endpoint details for the external API.
* Use External Service in Flow:
* Build aFlowthat invokes the external service and captures the response.
* Ensure the flow outputs the necessary data for use in the prompt template.
* Configure the Prompt Template:
* UseExternal Service Record merge fieldsin the prompt template to reference data from the flow's output.
* Syntax Example: {{flowOutputVariable.fieldName}}
Why Other Options are Less Suitable:
* Option A (Convert the JSON to an XML merge field):
* Irrelevance:Converting JSON to XML merge fields is unnecessary and complicates the process.
* Unsupported Method:Salesforce prompt templates do not support direct inclusion of XML merge fields from JSON conversion.
* Option C (Use "Add Prompt Instructions" flow element):
* Purpose of Add Prompt Instructions:
* Allows adding instructions to the prompt within a flow but does not facilitate including external data.
* Limitation:Does not directly help in incorporating external service responses into the prompt template.
References:
* Salesforce AI Specialist Documentation -Integrating External Services with Prompt Templates:
* Explains how to use External Services and merge fields in prompt templates.
* Salesforce Help -Using Merge Fields with External Data:
* Provides guidance on referencing external data in templates using merge fields.
* Salesforce Trailhead -External Services and Flow:
* Offers a practical understanding of integrating external APIs using External Services and Flow.
Conclusion:
By using External Service Record merge fields, the AI Specialist can effectively include data from external REST API responses into prompt templates, ensuring that the AI-generated content is enriched with up-to- date and relevant external data.


NEW QUESTION # 37
Universal Containers (UC) is implementing generative AI and wants to leverage a prompt template to provide responses to customers that gives personalized product recommendations to website visitors based on their browsing history.
Which initial step should UC take to ensure the chatbot can deliver accurate recommendations'

  • A. Design universal product recommendations.
  • B. Write a response scrip for the chatbot.
  • C. Collect and analyze browsing data.

Answer: C

Explanation:
To enable personalized product recommendations using generative AI, the foundational step for Universal Containers (UC) is collecting and analyzing browsing data (Option C). Personalized recommendations depend on understanding user behavior, which requires structured data about their browsing history. Without this data, the AI model lacks the context needed to generate relevant suggestions.
* Data Collection: UC must first aggregate browsing data (e.g., pages visited, products viewed, session duration) to build a dataset that reflects user preferences.
* Data Analysis: Analyzing this data identifies patterns (e.g., frequently viewed categories) that inform how prompts should be structured to retrieve relevant recommendations.
* Grounding in Data: Salesforce's Prompt Templates rely on grounding data to generate accurate outputs. Without analyzing browsing data, the prompt template cannot reference meaningful insights for personalization.
Options A and D are incorrect because:
* Universal recommendations (A) ignore personalization, which is the core requirement.
* Writing a response script (D) addresses chatbot interaction design, not the accuracy of recommendations.
References:
* Salesforce AI Specialist Certification Guide: Highlights the importance of grounding prompts in relevant data sources to ensure accuracy.
* Trailhead Module: "Einstein for Developers" emphasizes data preparation as a prerequisite for effective AI-driven personalization.
* Salesforce Help Documentation: Recommends analyzing user behavior data to tailor generative AI outputs in commerce use cases.


NEW QUESTION # 38
In Model Playground, which hyperparameters of an existing
Salesforce-enabled foundational model can an AI Specialist change?

  • A. Temperature, Frequency Penalty, Output Tokens
  • B. Temperature, Top-k sampling, Presence Penalty
  • C. Temperature, Frequency Penalty, Presence Penalty

Answer: C

Explanation:
InModel Playground, an AI specialist working with a Salesforce-enabled foundational model has control over specific hyperparameters that can directly affect the behavior of the generative model:
* Temperature: Controls the randomness of predictions. A higher temperature leads to more diverse outputs, while a lower temperature makes the model's responses more focused and deterministic.
* Frequency Penalty: Reduces the likelihood of the model repeating the same phrases or outputs frequently.
* Presence Penalty: Encourages the model to introduce new topics in its responses, rather than sticking with familiar, previously mentioned content.
These hyperparameters are adjustable to fine-tune the model's responses, ensuring that it meets the desired behavior and use case requirements. Salesforce documentation confirms that these three are the key tunable hyperparameters in the Model Playground.
For more details, refer toSalesforce AI Model Playgroundguidance from Salesforce's official documentation on foundational model adjustments.


NEW QUESTION # 39
What does it mean when a prompt template version is described as immutable?

  • A. Only the latest version of a template can be activated.
  • B. Prompt template version is activated; no further changes can be saved to that version.
  • C. Every modification on a template will be saved as a new version automatically.

Answer: B

Explanation:
When a prompt template version is immutable, it means that once the version is activated, it cannot be edited or modified. This ensures consistency in production environments where changes could disrupt workflows.
* Option A is incorrect: Any version (not just the latest) can be activated, depending on the use case.
* Option D is incorrect: Modifications require manually creating a new version; automatic versioning is not enforced.
* Option C is correct: Activation locks the version, enforcing immutability.
References:
* Salesforce Help: Prompt Template Versioning
* States that "activated prompt template versions are immutable and cannot be edited."


NEW QUESTION # 40
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